You can test your computer connection by running a speed test from the Speedtest website. Sometimes this issue can be caused by a poor internet connection speed. Method 3: Check your internet connection to fix Skype poor video quality

Make sure the switch for Skype is turned on.

Click on Camera found on the left pane.Here’s what you need to do to allow it access. Sometimes this problem can be due to Skype not given permission to use the camera. Method 3: Allow Skype permission to use the camera to fix video not working Click on Search automatically for drivers.Right click the webcam your computer is using then click Update driver.Click the forward arrow before Imaging devices to expand the list.You should try to update the driver to fix this issue. There’s a possibility that the problem can be caused by an outdated webcam driver.

This can be done from the Camera drop down arrow setting.Īfter performing these steps try checking if the issue still occurs. This is located on the left side of the Settings window. This opens the various settings that you can manage on the app. This is the three vertical dots right after your account name on the upper left side of the app. You can do this by clicking on its icon from the Start menu list of applications. The first thing you will need to do is to check if Skype can detect the computer webcam and if the correct one is being used.

Check the Skype status page at for any issues.

Here’s what you need to do to fix this problem.

One of the issues that you might experience with the desktop app of Skype is when the video does not seem to work. It is free to use however you will need a subscription if you want to call a landline or a mobile phone number.

It allows users to do video or voice calls as well as send text messages, photos, or videos. Skype is a popular communication tool that’s owned and managed by Microsoft and is available for Windows, macOS, Linux, Android, iOS, and the Xbox One. To fix this you will need to perform a series of troubleshooting steps. You will notice that the video camera will not display anything or might have a poor quality. The Skype video not working problem is usually caused by a software or network issue.

Cannot open skype desktop